Africa Homestays & Cultural Immersion Custom Private Tours & Packages Tours & Trips

What travelers are saying

""Our journey with Firebird Tours to Japan was a remarkable experience that unfolded over 11 days. Initially unfamiliar with the company, we were fortunate to work with Alessandra Scola, who patiently guided us through the booking process. Looking back, choosing Firebird was undoubtedly the best decision we could have made. The tour's logistics were impeccably managed. At every stage of our trip, seamless transportation was provided - whether picking us up from airports, train stations, or transferring us to our hotels. Each day featured a dedicated personal guide who expertly navigated us through different locations and cities. Their digital infrastructure was equally impressive. The tour app was user-friendly and intuitive, making navigation and information access a breeze. More importantly, their customer support was exceptional and consistently attentive. Several instances highlighted their outstanding service: When our flight was delayed, they proactively sent a text message confirming they would still be waiting for us. During a minor navigation mix-up at a train station, they promptly reached out via text to ensure our well-being and help us reconnect with our driver. After we had to cancel a bicycle tour due to a previous day's accident, they followed up compassionately, even offering additional support and expressing concern about our situation. From start to finish, our trip was flawless. Firebird Tours demonstrated an extraordinary commitment to customer service that truly elevated our travel experience. They didn't just meet expectations - they exceeded them in every possible way.""

What travelers are saying

"Great service, very informative and surpassed our expectations! We selected Campofrio Safaris to organise our group of four’s, two week trip to Kenya and Tanzania as they were flexible with the itinerary, affordable, offered thorough information, were prompt with their responding emails and were members of the Kenya Association of Tour Operators. Plus they had an easy to navigate and informative website. Campofrio organised our car with driver/guide and our accommodation for the trip. We had a comfortable 12 seater van with a raiseable roof for animal viewing. We were each provided with a folder with maps, a detailed itinerary, suggestions and other general information. We were met at the airport by Oliver, the General Manager, Lawrence the tour director and Benson our guide/driver. Our driver/guide Benson was pleasant company, extremely knowledgeable, obviously respected by other safari drivers as they often consulted or deferred to him and a very cautious driver. He also wrapped our luggage with blankets to prevent the dust getting in. We travelled from Nairobi to Lake Nakaru where we stayed at the fantastic Flamingo Hill Camp Site after doing a late afternoon safari. It was extremely comfortable and had the best restaurant. We next travelled to the Masai Mara Reserve where we stayed two nights at the Sopa Lodge. We arrived in time to do an afternoon safari and did a full day safari the next day. An early morning start the next day took us through the Mara Reserve on our way to the Tanzanian border at Isebaana where Campofrio organised the 2nd leg of our journey with Leopard Tours. We spent the next 2 nights in the Serengeti, then onto the Ngorongoro Crater, and Tarangire before flying to Zanzibar for our final 3 days. Consequently, I would recommend Campofrio to anyone wishing to undertake their travels to Kenya due to their flexibility and professionalism and for organising a trip that surpassed our expectations."

What travelers are saying

"Thank you for reaching out! This trip was absolutely phenomenal—truly the best 10 days of my life. I’m incredibly grateful for everything you arranged. Cindy, in particular, took such good care of me. It felt like she was supporting me around the clock, and I really appreciate her dedication. I’m already eager to recommend your services to my friends and colleagues. On top of that, I realized how much I love the South Island—I’m hoping to visit Queenstown and Mount Cook National Park next, perhaps while participating in some business-related community events. I’d be thrilled if your company could help me plan that trip as well. Thank you again for everything. I look forward to traveling with you in the future!"

What travelers are saying

"Found company on the internet and we were a bit nervous. Alick Peng put a 12 day tour together for us, our dates didn't fit in with a full guided tour, and it was magnificent. We enjoyed every day, hotels, food and especially the guides, Ayumi especially. The itinerary was first class and we even managed to travel between towns on our own. Tickets, routes, and guidelines were clear and easy to follow. The only time we got lost was trying to get out of Tokyo station. Once again, thanks."

What travelers are saying

"What an amazing company! Every single detail of our trip was planned to perfection. Thank you Joseph and team for the trip of our lives!"

What travelers are saying

"Those 12 days were among the best in my life, not only was the itinerary perfect and really diverse, our guide Yassine una was a truly inspiring young female group leader, who showed us a lot of her home country. Due to the fact that the group is really small you‘ll make friends easily, and I can recommend this trip to every solo traveller as well."

What travelers are saying

"We booked a National Geographic expedition Holland and Belgium by River. The promotional literature promised a 14-day deposit refund window. The “invoice” was marked “non-refundable” deposit. We completed the National Geographic Traveler Information. About 8 days later we received the “Travel Agreement” to be signed. We both approved and signed the National Geographic documents. A Cruise Line Travel agreement was enclosed but had no signature line. This document contained language which was unacceptable. We submitted the signed NatGeo documents. The following day we canceled the trip due to the unacceptable Cruise Line language. Cancellation was made 12 days after booking and no deposit was returned. We were told on the phone that the refund deadline was triggered by the 14 day window OR signatures on the Travel Agreement which ever came first. This was NEW information. To date, we have received NO refund of our $1000. We cancelled our trip within the advertised 14 day window."

What travelers are saying

"I have had a couple great travel experiences through GeoEx. My first trip, she helped book my travels to Ireland for my brothers wedding. She did a great job coordinating hotels with other family members and planning my entire trip including events, dinners, transportation, etc."