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13 Trips match your criteria (1 - 13 shown)
Highlights
Themes
50 Plus, Sailing, Small Ship Cruise
What travelers are saying
"We booked a National Geographic expedition Holland and Belgium by River. The promotional literature promised a 14-day deposit refund window. The “invoice” was marked “non-refundable” deposit. We completed the National Geographic Traveler Information. About 8 days later we received the “Travel Agreement” to be signed. We both approved and signed the National Geographic documents. A Cruise Line Travel agreement was enclosed but had no signature line. This document contained language which was unacceptable. We submitted the signed NatGeo documents. The following day we canceled the trip due to the unacceptable Cruise Line language. Cancellation was made 12 days after booking and no deposit was returned. We were told on the phone that the refund deadline was triggered by the 14 day window OR signatures on the Travel Agreement which ever came first. This was NEW information. To date, we have received NO refund of our $1000. We cancelled our trip within the advertised 14 day window."
Themes
Nature & Wildlife, National Parks, Small Ship Cruise
What travelers are saying
"Another wonderful trip organised by the team at Audley Travel. This time we arranged a holiday to South Africa. Robyn Hutchons was our advisor and her personal experience and knowledge was invaluable in planning the holiday. The local ground agents in South Africa were extremely helpful in resolving some car hire problems. All in all, I have no hesitation in recommending Audley and we will certainly be using them again for our holidays."
All Arctic Budget Short Cruise Trips & Packages, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Arctic Budget Short Cruise Trips & Packages
Themes
Nature & Wildlife, National Parks, Small Ship Cruise
What travelers are saying
"Another wonderful trip organised by the team at Audley Travel. This time we arranged a holiday to South Africa. Robyn Hutchons was our advisor and her personal experience and knowledge was invaluable in planning the holiday. The local ground agents in South Africa were extremely helpful in resolving some car hire problems. All in all, I have no hesitation in recommending Audley and we will certainly be using them again for our holidays."
Highlights
Themes
Nature & Wildlife, National Parks, Volunteering & Community Service, Small Ship Cruise, Eco, Sustainable & Green Travel
What travelers are saying
"Horrible horrible customer service! Or should I say non-existent?! As a world traveller, I have encountered all types of crappy, parroting, cookie-cutter, idiotic answers from customer services over the last decade; however, I have never EVER had a company ghosting customers let alone one whom we have paid tens of thousands of Euros! The pre-booking phase was just fine and smooth, the laid-back attitude of welcoming on the ship without x-ray machines and asking for passports was amazing. But the nice part ended there. The meals, lectures and general service was mediocre at best. The more important thing is the missing of Kvitoya, which was the main point of the cruise for us. Basically the captain did not want to go there, they used the weather as an excuse because the way the expedition leader put it was: “It would be very uncomfortable and we'd be missing a day and a half of activities.” ! So it wasn't that the weather made it impossible, it was a “choice” by the captain. Mind you, it's no longer possible to visit Kvitoya from January 2025 on due to new regulations, so there is no way to make up for this. So it is a huge huge loss for us. Then, comes the worst part. They wrote a logbook with NO MENTION of missing Kvitoya at all! The only place you find Kvitoya in the logbook is in the name of the voyage! Incredible... Then of course comes the even more incredible part: As Kvitoya was the highlight and the main reason why we booked this voyage, we asked for a partial refund. Mind you, the cruise without Kvitoya is much cheaper than what we have paid for. And what did they do?? They basically did not answer at all! After two weeks, I wrote reminding them our request. We were told that we'd be getting an answer, but within 6 weeks. So we waited six weeks, nothing. 7th week, still nothing. In the end, I wrote again and got an apology from the reception desk “for the inconvenience”! Still 5 more days passed and the Arctic Director deigned to answer. It probably would have been better if he hadn't! It was an indignant answer saying how rightful they were, how it took time to “investigate” (as if they're investigating a murder case!), that the trip was overall successful apart from not getting to Kvitoya (Duh! That's the point of the voyage, it's in the name: “Around Spitsbergen and Kvitoya”), apologizing “nevertheless” (implying there was no need for an apology but he was still apologizing!) and offering us a 20 % discount on a future trip stating specifically that it was valid only for “non-discounted” voyages, that is basically trying to sell us yet another trip which would get money in their pockets, not compensating us the least! Not even offering the difference between the voyage without Kvitoya, that is the one we paid for and the one we got. I naturally replied with a refusal of their offer, and legitimately criticized the response. Well... It's been a week now and no answer. So basically, we are ghosted! Never in our lives did such a thing happen that the customer service did not get back to us after 2 months, not even with small companies let alone a company who has charged tens of thousands euros! And being ghosted??! STAY AWAY from Oceanwide! It's easy to be a good company when things go fine. The calibre and quality of a company shows in the proactive way they solve problems and Oceanwide failed miserably on this!"
Themes
Small Ship Cruise
What travelers are saying
"They are just great!!! They have a no-nonsense ambience. The Dormitory is adequate, very clean and comfortable. The food was very tasty, homely and had a good variety. The activities catered to our satisfaction. They are provided with lots of patience. Every staff member is so friendly and they ensure that you enjoy the outing. We were a family with people from all are groups. They took care of every individual needs. Our aged mother was made very comfortable, and they arranged a chair for her at every activity area. We spent almost two days and one night. And we enjoyed every moment. If one is looking for a good outing, this is the place. Total value for money. Above all it's the passion of the staff that makes them better than most places around Bangalore."
Highlights
Themes
Nature & Wildlife, National Parks, Women Only
What travelers are saying
"I always wanted to meet orangutans in the wild. Going with AW to Indonesia was the way to do it. We had great local guides, delicious food, and magical experiences. Everything was taken care of. The diverse group of women made the time even more enriching. I started as a solo traveler, but within a day I had 14 new friends. I can totally see traveling with AW again."
Highlights
Themes
Small Ship Cruise
What travelers are saying
"They are just great!!! They have a no-nonsense ambience. The Dormitory is adequate, very clean and comfortable. The food was very tasty, homely and had a good variety. The activities catered to our satisfaction. They are provided with lots of patience. Every staff member is so friendly and they ensure that you enjoy the outing. We were a family with people from all are groups. They took care of every individual needs. Our aged mother was made very comfortable, and they arranged a chair for her at every activity area. We spent almost two days and one night. And we enjoyed every moment. If one is looking for a good outing, this is the place. Total value for money. Above all it's the passion of the staff that makes them better than most places around Bangalore."
Themes
Small Ship Cruise
What travelers are saying
"They are just great!!! They have a no-nonsense ambience. The Dormitory is adequate, very clean and comfortable. The food was very tasty, homely and had a good variety. The activities catered to our satisfaction. They are provided with lots of patience. Every staff member is so friendly and they ensure that you enjoy the outing. We were a family with people from all are groups. They took care of every individual needs. Our aged mother was made very comfortable, and they arranged a chair for her at every activity area. We spent almost two days and one night. And we enjoyed every moment. If one is looking for a good outing, this is the place. Total value for money. Above all it's the passion of the staff that makes them better than most places around Bangalore."
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