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What travelers are saying

"Michelle Middleton is an asset to the customer care team. Easy and honest communication throughout!"

What travelers are saying

"I booked a trip using travelstride with G Adventure, 2 days before my planned travel date, I got an email from Travelstride that there was an error in the price and I have to pay an extra 370$, otherwise I can get a refund. Because it was only 2 days from my planned travel date, I couldn't argue or change my plan and I had to pay the extra money. When I met the group I was surprised to know that what I originaly paid without the extra 370$ was already 400$ more that what others had paid for the same trip. In addition to that my room mate didn't maintain any hygiene standards in the room and didn't even respond to greeting. When I told G Adventure about it, they said that I need to communicate with him and open my heart and they can't do anything about it!!!! So please don't book with them and if you happen to book with them, then please ensure that you are paying half the advertised price."

What travelers are saying

"We've taken over 10 group tours using Cosmos and Gate1. This trip last month, 9000 was not very good. -During booking, incorrect information was given about airport-hotel transfers -The whispers (listening devices) didn't work from the get-go, so no whispers were used during the 13 day trip. - Porters are no longer hired to bring your luggage to and from your room. (Very elderly had to handle their own luggage. Our friends had to help many of them.) -A few days into the trip one couple left. At the end of the trip we found out they had covid. Cosmos did not let us know; a few people weren't feeling well and two of our friends then tested positive. -One hotel was awful and not even up to "budget" standards -Many of the stops had castles, churches... but were not included, so be sure to count that in when pricing.  don't plan to use Cosmos ever again. Gate1 is the best in my opinion. When my husband's passport was stolen, they assigned someone to go with him to the embassy, translate, etc...It was above and beyond what we expected  "

What travelers are saying

"The cruise was cancelled 2 weeks before departure. The replacement was a serious step down and appalling. The Croisi Boat (MV Beethoven) should be avoided at all possible cost. It is a rattling banging creaking heap. VJV just dump people when they arrive (they booked flights and transfers) with no refreshments, no protection from the cold and no information. They are just let to wait for the boat to allow them on, which was around 2 hours. To save money, they all dock alongside each other and this boat is the last. You need to cross two other boats to get ashore and the crossings are precarious and worrying for elderly or disabled passengers. It is impossible to sleep in cabins akin to prison cells with the torture of noise all night long"

What travelers are saying

"The cruise was cancelled 2 weeks before departure. The replacement was a serious step down and appalling. The Croisi Boat (MV Beethoven) should be avoided at all possible cost. It is a rattling banging creaking heap. VJV just dump people when they arrive (they booked flights and transfers) with no refreshments, no protection from the cold and no information. They are just let to wait for the boat to allow them on, which was around 2 hours. To save money, they all dock alongside each other and this boat is the last. You need to cross two other boats to get ashore and the crossings are precarious and worrying for elderly or disabled passengers. It is impossible to sleep in cabins akin to prison cells with the torture of noise all night long"

What travelers are saying

"The cruise was cancelled 2 weeks before departure. The replacement was a serious step down and appalling. The Croisi Boat (MV Beethoven) should be avoided at all possible cost. It is a rattling banging creaking heap. VJV just dump people when they arrive (they booked flights and transfers) with no refreshments, no protection from the cold and no information. They are just let to wait for the boat to allow them on, which was around 2 hours. To save money, they all dock alongside each other and this boat is the last. You need to cross two other boats to get ashore and the crossings are precarious and worrying for elderly or disabled passengers. It is impossible to sleep in cabins akin to prison cells with the torture of noise all night long"

What travelers are saying

"My wife and I were on the Smithsonian Journeys Splendors of Australia and New Zealand between April 13 and May 2, 2018. Smithsonian is rated by this site as Luxury travel. However, Smithsonian "farms out" the logistics for their trip to Odysseys Unlimited. Odysseys booked within country air travel with the lowest cost air carriers. Flights were cancelled from Ayers Rock to Sydney and from Queenstown New Zealand to Rotorua. Another flight was significantly delayed so that we did not arrive at our Christchurch destination until 2:00 am, making for a really tired next day. Odysseys Unlimited compensated us $400 per person for missing a day in Sydney and paid for an excursion in Auckland for missing Rotorua. This was wholly inadequate, given that these were highlights of the trip. In addition, our tour guide was rude to several people on the trip. If Smithsonian Journeys is truly a luxury travel outfit, as we had believed, then they would not be farming out travel logistics to such a chinch company as Odysseys Unlimited. We will think twice about traveling with Smithsonian again, and so should others."

What travelers are saying

"We traveled as a family to Beijing and Xi'an. Pre-trip planning was done via our travel agent, with excellent communication with the WildChina folks via email. Questions were answered promptly, and all the information we got was absolutely correct. A snowstorm forced changes to 3 days of our plans - but our guide Michael handled all of it effortlessly."