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Hiking & Walking
What travelers are saying
"Until Covid clears, I would steer clear of Backroads. We were partially through their June 2020 Costa Rica tour when a guest tested Covid positive. She and her husband were isolated. The rest of the group were offered wimpy masks. Nobody was offered Covid testing daily and masks were not required of the guests or staff. The guides kept repeating "not in the CDC guidelines." Our group of six decided that the Backroads response was inadequate so returned home mid-excursion. The hotel and food was excellent, but the provided bikes were inadequate. The front derailleurs were poorly adjusted, and most of the riders had the chains come off during the first ride. Hikes or bike rides were conducted in downpours. Disappointed for charging such a premium price."
Highlights
Themes
Cultural, Hiking & Walking
What travelers are saying
"First, let me say our tour guide Tomomi S. is hands down THE best tour guide I’ve ever had - knowledgeable, fun and made great efforts to ensure that we were comfortable and happy (MTSobek tour guides are independent contractors. Tomomi also works for other Adventure/Tour companies) Secondly, Japan is beautiful, clean and the Japanese people are very welcoming. The hiking in the national parks was amazing. It could have been a truly five-star experience if MtSobek had not cut corners so egregiously. The website said (at the time) group tours are 5-22 people. The tour gets canceled if the minimum is not met. When I paid there were TWO other people booked-a mother and daughter duo. Shortly before our departure date I called to see if the tour would be cancelled. I wanted my money back but Mt Sobek was “pleased to say that the trip would not be canceled”. In other words, I could not get a refund. At the last minute a guy named Matt signed up so there were four of us. Five days into the trip Matt left and took a train back to Tokyo. I said to him “You realize Mt Sobek is not going to refund you”. He said, “I don’t care, Mt Sobek scammed us.” With tax, the tour costs $11,645 for 13 nights. For that price there is an expectation that the accommodations Mt Sobek chooses would be decent and clean. We all fully expected a ‘traditional Japanese experience’ which often means no private bath and 8 out of the 13 nights we slept on futon mats on the floor. However, Mt Sobek consistently booked us in the cheapest Ryokans (hotels) in each area in which we travelled. Most of these hotels were unclean and very out-dated. One Ryokan they booked us in was listed on a hotel website for $40 USD/night when there were much nicer accommodations nearby for $100 USD/night. (The Japanese yen is way down, the luxury Park Hotel in Tokyo was $200 USD/night. A comparable hotel would have been about $800/night in Austin.). We were the only people staying in several hotels that accomadated many more people. The most egregious example of MtSobek’s booking the cheapest rooms is when we were booked at a large traditional ski lodge at the base of a spectacular mountain. It was beautiful on the website but had two very different wings. One wing was modern, clean and beautiful with simple beds. The other wing was very old (similar to a cheap Motel 6 that had not been updated since the 1970’s). The carpet and bathrooms were disgusting and like many of the Ryocans where we stayed the futon mats seemed as though they had not been cleaned In 30 years. Only after our tour guide checked us in did we realize we had been booked in the cheap rooms. I asked Tomo why. Immediately someone from MtSobek reached out to me and said, “gosh, I’m sorry you did not realize you were going to have a traditional Japanese experience”. Really? “Traditional” experience depends upon one’s budget. In the US, “traditional” to some people may be the Marriott, a Motel 6 or the Four Seasons Hotels. We were paying for a Marriott experience and received the one-star Motel 6 experience. Upon arrival in Tokyo I expected to be met at the airport by a driver (as many tour companies do). However, several days before our arrival dates in Tokyo, MtSobek sent an email telling us how to locate taking a city bus from the bustling Tokyo airport. That is interesting if you do not speak Japanese. MtSobek cleverly uses great photography and elaborate descriptions of the national parks and the hiking while using terms like “traditional Japanese experience with tatami-mat sleeping” to disguise sub-standard accommodations. At one point we were looking on-line at the very hotel where we were staying and did not even recognize it from the website pictures. The hiking was amazing. The group size was disappointing with just the three of us. I would absolutely recommend a hiking tour through Japan, just not with MtSobek."
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Highlights
Themes
Cultural, Local Immersion & Homestays
What travelers are saying
"No travel with then completely desaster First and last Hotel accommodations really cheap, they mix you with 40 people in the same bus"
Highlights
Themes
Cultural, Nature & Wildlife, Culinary & Wine, Hiking & Walking, Birding, National Parks, Relaxing Retreats
What travelers are saying
"I’ve had two great adventures with this company. Both journeys offered a combo of moderate off the beaten path and times for luxury. Guides are highly knowledgeable and they offered us opportunity to go deep into history. I really appreciated some rugged moments. The South Africa trip was life changing for many reasons. They are great communicators and want to make sure you get answers and interests met. Both trips had very good hotels and food. Please try them if you travel to learn and participate in new cultures."
Highlights
Themes
Cultural, Nature & Wildlife, Culinary & Wine, Local Immersion & Homestays, National Parks, Transformative
What travelers are saying
"We had an absolute blast with Eat Northern Spain! We couldn't have asked for more! I generally have high expectations and I was thoroughly impressed! Their warmth, caring and welcoming approach goes well beyond client service. Thank you for the excellent service and hospitality during our girls-only trip in Spain"
Highlights
Themes
Cultural, Nature & Wildlife, Culinary & Wine, Local Immersion & Homestays, National Parks, Transformative
What travelers are saying
"We had an absolute blast with Eat Northern Spain! We couldn't have asked for more! I generally have high expectations and I was thoroughly impressed! Their warmth, caring and welcoming approach goes well beyond client service. Thank you for the excellent service and hospitality during our girls-only trip in Spain"
Highlights
Highlights
Themes
Hiking & Walking, Trekking & Expeditions
What travelers are saying
"Our tour guides were well informed, personable, and delightful. We had a friendly group and excellent accommodations. I bought online Portugal Vacation Package. Everything was perfect! I loved the wine tour and tasting, but especially memorable was our day in the Douro Valley. All in all, a fabulous trip — go to Portugal!"
Highlights
Themes
Hiking & Walking
What travelers are saying
"Our Azores trip was excellent except for a bit of rain :-); The volcano hikes were spectacular and the side trip notes were very helpful. Doing the volcano hikes was fantastic, especially being high enough to see the Atlantic Ocean to the south and the north, beautiful! We also enjoyed the beach walks and walking to town from our hotel, Santa Barbara Eco Hotel. We stayed at the Santa Barbara Eco Hotel which was excellent. The room, property, pool and spa and services were all excellent. We enjoyed meals everyday at their restaurant which where all excellent. A very relaxing and restful and comfortable hotel. The restaurant at the Santa Barbara Eco Hotel is excellent as is there sister property, The White House, were we enjoyed a spectacular sunset and dinner one night. Your selection of this company “Singular Resorts” is a very good choice. We have been using Intura Travel / Walk Inn Provence since 2014 and will use you again in the future. I have recommended you to family and friends and will continue to do so. You have excellent information and support for travelers. Fantastic trip to the Azores, it was a highlight of our vacation to Portugal."
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