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What travelers are saying

"Watch out! We booked tour with East European Experience a tour of the Bucharest Parliament Palace. They cancelled/moved the tour without informing us, so we wasted the afternoon. Then, they refused to give a refund."

What travelers are saying

"Watch out! We booked tour with East European Experience a tour of the Bucharest Parliament Palace. They cancelled/moved the tour without informing us, so we wasted the afternoon. Then, they refused to give a refund."

What travelers are saying

"My husband and I are world travelers and do not normally take tours. Our guide was phenomenal with a great sense of humor. We saw way more than we would have seen on our own. Every detail was planned perfectly. Thank you"

What travelers are saying

"We booked in February via TripMasters for a trip to Italy in June. Everything was confirmed in February, after our payment. However, in May, right before our trip, we were told that our hotel in Venice had become unavailable. This is from the email sent by TripMasters : "We were just informed that Sant`Antonin Hotel will not be able to honor our reservation that is why our vendor is offering the following alternative properties that is a free upgrade to 4 stars Hotel: 1st Option: Novotel Venezia Mestre Castellana - Upgrade to 4**** Via Alfredo Ceccherini 21, Mestre, VE, 30174, ITA Room type: Family Room, 1 Double Bed with Sofa bed Bedding type: 1 Double Bed and 1 Double Sofa Bed 2nd Option: Hotel Mercure Venezia Marghera - Upgrade to 4**** Via Malamocco 14, Mestre, VE, 30175, ITA Room type: Starndar, Multiple Beds 2 Twin Beds and 1 Double Sofa Bed Note that these rooms are not booked yet. We need your approval. Please let us know if you accept, or if you need further information do not hesitate to contact us." Neither hotel has the traditional style we were looking for, so we declined and scrambled to find among the much more limited inventory than when we booked our trip in February an acceptable alternative. It's only until we finished our trip and got to know the area better did we realize how far away the two alternative options TripMasters are from Venice (>1 hour each way to Venice via public transportation) and how much cheaper they are compared with our original choice (right in the center of Venice and has stellar reviews). We just felt lucky that we didn't take the bait and fell into their trap. Otherwise, our trip would have been ruined. It's quite blatant when they had the gut to mention this in their email: "a free upgrade to 4 stars Hotel" without disclosing the much different location of the two alternatives. We dislike being treated so dishonestly and will never use them again."

What travelers are saying

"Watch out! We booked tour with East European Experience a tour of the Bucharest Parliament Palace. They cancelled/moved the tour without informing us, so we wasted the afternoon. Then, they refused to give a refund."

What travelers are saying

"Our tour guides were well informed, personable, and delightful. We had a friendly group and excellent accommodations. I bought online Portugal Vacation Package. Everything was perfect! I loved the wine tour and tasting, but especially memorable was our day in the Douro Valley. All in all, a fabulous trip — go to Portugal!"

What travelers are saying

"Watch out! We booked tour with East European Experience a tour of the Bucharest Parliament Palace. They cancelled/moved the tour without informing us, so we wasted the afternoon. Then, they refused to give a refund."

What travelers are saying

"Dimitris was everything we could have looked for in a travel agent. Following the parameters we laid out for him, he provided us with the absolute best options for our travels. He was both honest and patient with us, and made sure we took as much time as we needed to finalize a trip that felt right for our group. Dimitris informed us on everything that was going on throughout our booking and travel process, so there were no surprises along the way. He answered every question we had and made sure we were prepared when we arrived in Athens. Andreas went above and beyond in his role as our skipper for the week. He was patient and thoughtful with our group, and put so much effort into making sure we had the best trip possible. We felt very safe and protected throughout all of our travels, and were taken to some of the most incredible place – places that weren’t even on our initial itinerary. Andreas’ expertise in his craft and his companionate demeanor are the reasons our trip was as fantastic as it was. He exceeded all of our expectations and genuinely made this trip one of the best of our lives. Thank you, Dimitris and Andreas, for giving us a week we will never forget! We can honestly say we would not have had the same experience if it wasn't for all of your help and consideration."