Japan Cooking Tours & Packages Tours & Trips

What travelers are saying

"Michelle Middleton is an asset to the customer care team. Easy and honest communication throughout!"

What travelers are saying

"Found company on the internet and we were a bit nervous. Alick Peng put a 12 day tour together for us, our dates didn't fit in with a full guided tour, and it was magnificent. We enjoyed every day, hotels, food and especially the guides, Ayumi especially. The itinerary was first class and we even managed to travel between towns on our own. Tickets, routes, and guidelines were clear and easy to follow. The only time we got lost was trying to get out of Tokyo station. Once again, thanks."

What travelers are saying

"Found company on the internet and we were a bit nervous. Alick Peng put a 12 day tour together for us, our dates didn't fit in with a full guided tour, and it was magnificent. We enjoyed every day, hotels, food and especially the guides, Ayumi especially. The itinerary was first class and we even managed to travel between towns on our own. Tickets, routes, and guidelines were clear and easy to follow. The only time we got lost was trying to get out of Tokyo station. Once again, thanks."

What travelers are saying

"My daughter and I were repatriated because she contracted dengue fever. Though I do not hold Intro responsible for acts of nature, I do hold them responsible for the way they respond to acts of nature. Our 30-year-old guide could not handle an emergency and was busy with the other guests taking them on the prescheduled tours and taking care of his needs like going to the gym. My daughter had a fever on Saturday morning, which was reported to our Intro guide. We left Mexico on Monday and on Thursday the Mexico tour manager finally got back to me. It falls on Intro’s corporate policies and systems of support to help guests during emergencies. Their current systems at best are abysmal. Intro cannot expect a guide to deal with emergencies and manage the tour at the same time. They should have a support team for situations like this instead of leaving guests out to figure it out in a foreign country while the rest of the tour group is out having a fabulous time and the guide is unreachable my phone. I am in shock that Intro mishandled such a serious situation with 15 years in the business. The company dropped the ball multiple times but it is inexcusable to provide zero support during a medical emergency. I purchased the best insurance and I arranged and prodded and called and hussled to get my daughter care. In the meantime it was radio silence on Intro’s end. I had to pay over 1000$ usd out of pocket just to get basic care. I am appalled at the lack of care, compassion, and customer service. The only reason we stood a chance is because I made all the arrangements and I had excellent insurance. Intro endangers the lives of the people they are paid to serve through negligence and dereliction. My mistake after traveling to 28 countries on my own was thinking we would be safe with a tour company based in the U.K. and Australia. My daughter will be hospitalized for four days and three nights in the United States. She has had ongoing medical care because of the severity of the illness which Intro has minimized. There’s a reason why I took her out of Holbox immediately. The care she received in Mexico pales in comparison to what she is getting in the United States. During a tropical storm, Intro decided it was best to take us to an island that was on the coast, flooded, and remote. The conditions on the island were abysmal. Most of the island was in accessible by foot or vehicle because of severe flooding. Their drivers leave much to be desired in terms of safety. The accommodations are hit and miss as is the food offered. Some of the accommodations were great. Some of the accommodations were subpar. I brought my concerns to the guide multiple times only to be told that I needed to have requested an upgrade."

What travelers are saying

"Jose was an awesome tour guide 10/10 would recommend. The activities where great and the Studytrip team helped making my first trip to japan unforgettable. Thanks for that guys."

What travelers are saying

"We walked the self-guided Nakasendo Trail in October coordinated through Oku Japan. Everything was perfect, maps were easy to follow, accommodation was amazing and the scenery and walk was beautiful. The customer service from Oku Japan was above and beyond. We are already thinking about our next trip and will definitely be booking through them again. Well done Oku Japan we had a great time and apologies for not doing a review sooner."

What travelers are saying

"Still can’t believe the trip of a lifetime is over. How did we get so lucky? I miss you all."