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8 Trips match your criteria (1 - 8 shown)
Highlights
Themes
Hiking & Walking, High Adventure
What travelers are saying
"We booked a National Geographic expedition Holland and Belgium by River. The promotional literature promised a 14-day deposit refund window. The “invoice” was marked “non-refundable” deposit. We completed the National Geographic Traveler Information. About 8 days later we received the “Travel Agreement” to be signed. We both approved and signed the National Geographic documents. A Cruise Line Travel agreement was enclosed but had no signature line. This document contained language which was unacceptable. We submitted the signed NatGeo documents. The following day we canceled the trip due to the unacceptable Cruise Line language. Cancellation was made 12 days after booking and no deposit was returned. We were told on the phone that the refund deadline was triggered by the 14 day window OR signatures on the Travel Agreement which ever came first. This was NEW information. To date, we have received NO refund of our $1000. We cancelled our trip within the advertised 14 day window."
Highlights
Themes
Nature & Wildlife, Cycling & Biking, National Parks
What travelers are saying
"Until Covid clears, I would steer clear of Backroads. We were partially through their June 2020 Costa Rica tour when a guest tested Covid positive. She and her husband were isolated. The rest of the group were offered wimpy masks. Nobody was offered Covid testing daily and masks were not required of the guests or staff. The guides kept repeating "not in the CDC guidelines." Our group of six decided that the Backroads response was inadequate so returned home mid-excursion. The hotel and food was excellent, but the provided bikes were inadequate. The front derailleurs were poorly adjusted, and most of the riders had the chains come off during the first ride. Hikes or bike rides were conducted in downpours. Disappointed for charging such a premium price."
Highlights
Themes
Cultural, 50 Plus, Education / Learning
What travelers are saying
"We booked a National Geographic expedition Holland and Belgium by River. The promotional literature promised a 14-day deposit refund window. The “invoice” was marked “non-refundable” deposit. We completed the National Geographic Traveler Information. About 8 days later we received the “Travel Agreement” to be signed. We both approved and signed the National Geographic documents. A Cruise Line Travel agreement was enclosed but had no signature line. This document contained language which was unacceptable. We submitted the signed NatGeo documents. The following day we canceled the trip due to the unacceptable Cruise Line language. Cancellation was made 12 days after booking and no deposit was returned. We were told on the phone that the refund deadline was triggered by the 14 day window OR signatures on the Travel Agreement which ever came first. This was NEW information. To date, we have received NO refund of our $1000. We cancelled our trip within the advertised 14 day window."
Highlights
Highlights
Themes
Cultural, Nature & Wildlife
What travelers are saying
"SWITZERLAND-ON-FOOT Tour Start Date: 06 SEP 24 The tour was a hike and rail tour through much of Switzerland. There were about 15 people in our group and we had a veteran guide from Costa Rica. The weather wasn’t always favorable, but the guide and group were flexible enough to try and work around it, and when that failed, laughed and enjoy what we were dealt. Overall, it was a pleasant two weeks. The very disappointing part was the Adventures Abroad office’s lack of organizational support. I had booked a hotel room with Adventures Abroad for two extra nights before the tour and had paid my invoice in full almost four months before the tour began. I was shocked to receive an additional invoice for the two extra nights less than 2 weeks before the trip began because “the hotel costs for Zurich have increased quite a bit.” Even though I paid my full invoice in May, the hotel wasn’t booked until weeks before my scheduled arrival When I questioned this, the office responded, “The hotel room was an oversight that should have been caught but was not.” They were admitting that it was their mistake but were not accepting the extra cost. Of course, at this late date, I had no other choice but to pay the additional $184. Adding to this incompetence, I had been told that the Swiss Rail Pass that was part of the tour, would be sent to me 30 days in advance. I was considering a possible pre-trip excursion and taking full advantage of the rail pass. When it was about 20 days before the trip, I asked about the rail pass and received this curious response, “In the past we have had them ready 30 days prior, but due to travellers requesting early passes or extended passes, we have changed this to 2 weeks prior.” I was never informed of any change. In the end, the Swiss Rail Pass didn’t show up in my email until about ten days before the tour began and only five days before I departed from the States. Any additional benefit for the rail pass was lost. As bad as that was, there were some in the group who arrived in Switzerland and didn’t receive the rail pass until after they got to Zurich. One reason to take an organized tour is for the organization and confidence of having a professional watching out for all of the various parts of the journey. Adventure Abroad failed miserably. Adventures Abroad has a large portfolio of trips, but sadly, they seem to be unable to competently manage all of them. I’ve learned my lesson and will avoid any Adventures Abroad trip again."
Highlights
Themes
Nature & Wildlife, 50 Plus, Cycling & Biking, National Parks
What travelers are saying
"Butterfield and Robinson just planned and executed a great, great trip for us to the Amalfi coast. All the services and hotels were wonderful and the guides were great fun and and well informed. Many nice surprises along the way and an itinerary we would have had trouble putting together on our own was effortless. All guides were well trained the transportation and drivers were polite and on time. The recommended hotels were amazing. We loved every minute of our vacation."
Highlights
Themes
Cultural, Family Friendly
What travelers are saying
"The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family."
Highlights
Themes
Cultural, Family Friendly
What travelers are saying
"The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family."
Highlights
Themes
Culinary & Wine
What travelers are saying
"We would highly recommend seeing the Galapagos Islands on the Santa Cruz II operated by Metropolitan Touring. The 90 passenger ship was very nice with lots of pleasant common space to relax when you were on board - a large library, bar, lovely outdoor covered deck area. The food and service were very good. All the staff seemed eager to please. There is a medical doctor on board the entire time. Transportation to/from each island was very well organized so there was very little idle waiting time. Our naturalist guide, Lola, was excellent. She was extremely knowledge and made sure we saw and learned as much as possible. There was a morning and afternoon activity every day so your time seeing wildlife was maximized. Sea kayaking and mountain biking were also offered, and there is a glass bottom boat for those who don't want to snorkel. Metropolitan also arranged our hotel accommodations and transportation to/from the airport. We were completely satisfied with everything."
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