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What travelers are saying

"When I signed up for the Wonders of Costa Rica at a slower pace. The hotel listed in the itinerary for day 8&9 was a 4 star hotel on the beach called the Punta Leona. I'm not sure when but Road Scholar changed the Punta Leona hotel for the 3 star Villa Lapis Jungle hotel. I was shocked when we drove up to this dump. Others in the group wanted to leave and find another hotel. I had black bugs under that shower mat and the shower did not drain, Spiders on the wall and roaches coming out of the cracked in the bathroom. The bed was a thin mattress on a board and was hard as a rock. The food they put out was covered with a wrap but 15 minutes after the plastic wrap was removed it was covered with fruit flies. I passed on the open food bowls. The walls were real thin and the neighbors were real noisy until 11:30 pm. Others in the group complained about the late night noise, spiders and toilet seat being broken. I'm not sure where this place gets 3 stars. After I saw the roaches, I give it a 1 star. Road Scholar put us up in beautiful hotels and then they take us here. You can do better than this Road Scholar. The end the story, Road Scholar customer service called me about my concern and said they have never used the Punta Leona, (I sent her my itinerary that said PUNTA LEONA). She also said they haven't had any complaints about this Villa Lapis dump. After her call, I'm not sure if I'll ever travel with Road Scholar again. Enough said...."

What travelers are saying

"When I signed up for the Wonders of Costa Rica at a slower pace. The hotel listed in the itinerary for day 8&9 was a 4 star hotel on the beach called the Punta Leona. I'm not sure when but Road Scholar changed the Punta Leona hotel for the 3 star Villa Lapis Jungle hotel. I was shocked when we drove up to this dump. Others in the group wanted to leave and find another hotel. I had black bugs under that shower mat and the shower did not drain, Spiders on the wall and roaches coming out of the cracked in the bathroom. The bed was a thin mattress on a board and was hard as a rock. The food they put out was covered with a wrap but 15 minutes after the plastic wrap was removed it was covered with fruit flies. I passed on the open food bowls. The walls were real thin and the neighbors were real noisy until 11:30 pm. Others in the group complained about the late night noise, spiders and toilet seat being broken. I'm not sure where this place gets 3 stars. After I saw the roaches, I give it a 1 star. Road Scholar put us up in beautiful hotels and then they take us here. You can do better than this Road Scholar. The end the story, Road Scholar customer service called me about my concern and said they have never used the Punta Leona, (I sent her my itinerary that said PUNTA LEONA). She also said they haven't had any complaints about this Villa Lapis dump. After her call, I'm not sure if I'll ever travel with Road Scholar again. Enough said...."

What travelers are saying

"When I signed up for the Wonders of Costa Rica at a slower pace. The hotel listed in the itinerary for day 8&9 was a 4 star hotel on the beach called the Punta Leona. I'm not sure when but Road Scholar changed the Punta Leona hotel for the 3 star Villa Lapis Jungle hotel. I was shocked when we drove up to this dump. Others in the group wanted to leave and find another hotel. I had black bugs under that shower mat and the shower did not drain, Spiders on the wall and roaches coming out of the cracked in the bathroom. The bed was a thin mattress on a board and was hard as a rock. The food they put out was covered with a wrap but 15 minutes after the plastic wrap was removed it was covered with fruit flies. I passed on the open food bowls. The walls were real thin and the neighbors were real noisy until 11:30 pm. Others in the group complained about the late night noise, spiders and toilet seat being broken. I'm not sure where this place gets 3 stars. After I saw the roaches, I give it a 1 star. Road Scholar put us up in beautiful hotels and then they take us here. You can do better than this Road Scholar. The end the story, Road Scholar customer service called me about my concern and said they have never used the Punta Leona, (I sent her my itinerary that said PUNTA LEONA). She also said they haven't had any complaints about this Villa Lapis dump. After her call, I'm not sure if I'll ever travel with Road Scholar again. Enough said...."

What travelers are saying

"I am writing on behalf of 20 passengers who sailed aboard the vessel EROS, under the co,mmand of Captain Georgios Paraskevas, during our trip in Greece from August 10-17, which commenced in Corfu. Unfortunately, our experience was marred by several significant technical difficulties that severely impacted our journey. Firstly, we encountered a malfunction with the anchor system, along with an issue beneath the vessel that led to an entire day being lost while waiting for a spare part to be replaced. Additionally, there was a persistent and strong smell of gasoline in the rooms throughout the trip, which we found to be extremely dangerous and unsettling. This issue greatly affected the comfort and safety of the passengers. The cooling system also failed to function, forcing many passengers to sleep on the deck in discomfort. Furthermore, it became apparent that the captain lacked the necessary skills to operate the vessel effectively, as it was primarily managed by the Egyptian crew, who appeared to be guiding the captain in performing essential tasks. This was both obvious and quite alarming to all on board. In summary, we are relieved that the trip concluded without any serious incidents, but we remain concerned about the overall safety and operation of the vessel. Therefore, I would like to inquire if the EROS is fully licensed and regularly inspected in accordance with Greek and EU standards prior to being leased out. Please provide a detailed response regarding this matterAdditionally, several other issues arose during the trip that were not mentioned in our initial email. These include: Persistent and significant flooding of the bathroom floors and leakage of the sewage water making the bathroom usage difficult, exposing us to potential waterborne diseases and extremely unpleasant smell in the cabins and throughout the hallway. A near collision with another sailing boat Collisions with boat during passenger transfers to the beach ( AntiPaxos) An incident at Lefkada beach, where a lifeguard called the police to protest our boat’s disembarkation (Lefkada) Frequent turn offs of the air conditioning along with gas infused fumes and extremely unpleasant sewage smells were forcing passengers to sleep on the deck outside. Even the ships that were docked alongside our ship were complaining about our exhaust fumes (Nidri)."

What travelers are saying

"This company is unbelievable. Firstly I get a cancellation of the Falklands, South Georgia and Antarctica trip. The compensation in comparison to a like for like trip was peanuts and the increase was 1000s more! Then I read numerous customers are getting switched onto trips without paying the difference. I ring them again and they promise to swop me for no extra charge. This was agreed with their team leader. I waited until getting a cabin on Fram without getting too excited but sure enough we were swopped and I was so excited and looking forward to the trip of a lifetime. Yesterday I got a devastating email saying ‘i am reaching out to you since regardless of his statement that we will be able to price match you, this request was denied by our Revenue department and we are not able to honour the price match.’ After speaking to this new team leader she had very little to say, no excuse or justification just she was sorry. There is no way we can afford the 1000s extra they are asking for the same trip. We are now left heartbroken for a second time. This company has no care or consideration for its customers and I for one will not use them again and I will tell anyone who will listen how shocking they are!"

What travelers are saying

"I recently took a trip to Kenya and I cannot imagine any other tour operator doing a better job. Let's start at the beginning. My flight from the US landed first in London and then a second flight was to have gone to Kenya. The airline nightmare began with AA being two hours late causing me to miss my next flight on British Air. BA had given my flight away before I got off the plan and had no acceptable replacement. I spent three days and nights at Heathrow airport forcing me to miss those days of my tour. I stood in lines hours long at the airport and my second replacement flight never left the ground after being held hostage in the plane for hours. I was ready to go home. My phone would not work much of the time in the airport, but I was finally able to contact Best Singles Travel. They figured out a way to arrange for a driver to meet me at the Nairobi airport three days after my trip began and take me to Samburu, a five hour drive where the group was then located. If it had not been for this effort in figuring out a way for me to meet my group then this trip would have been lost for me. And what a shame that would have been because once I finally arrived it was magical. I saw every animal as well as much of the countryside driving all over even with missing three days. The lodges were picturesque with monkeys playing on expansive grounds, wild birds and animals, beautiful colored geckos, mountains and streams in the background where the sun met a landscape expanding as far as the eye could see producing sunsets like those seen in National Geographics. Oh, did I mention the food? No US chemicals. Just organically grown and delicious. If anyone reading this decides to travel to Kenya then I hope you stop to see David Sheldrick's rescued baby elephants. I am grateful that Best Singles Travel and Patrick, our knowledgeable considerate tour guide, took the time, effort and resources to make the remainder of this trip happen for me because now I cannot imagine having missed it. This trip was organized, included lovely memorable hotels/lodges and attentive to our needs."

What travelers are saying

"This was second trip with Sage, first trip was Paris and they let me book hotel, this trip to Rome they would not book unless I used their hotels and non were ADA accessiable formy electric wheelchair. The second hotel I could not even shower and Sage Travel nevver paid for it, I had to pay hotel at end of stay. So I double payed for the hotel. DO NOT LET THEM BOOK YOUR HOTELS. 30 years travel I find Hilton always has the best ADA rooms."

What travelers are saying

"I recently took a trip to Kenya and I cannot imagine any other tour operator doing a better job. Let's start at the beginning. My flight from the US landed first in London and then a second flight was to have gone to Kenya. The airline nightmare began with AA being two hours late causing me to miss my next flight on British Air. BA had given my flight away before I got off the plan and had no acceptable replacement. I spent three days and nights at Heathrow airport forcing me to miss those days of my tour. I stood in lines hours long at the airport and my second replacement flight never left the ground after being held hostage in the plane for hours. I was ready to go home. My phone would not work much of the time in the airport, but I was finally able to contact Best Singles Travel. They figured out a way to arrange for a driver to meet me at the Nairobi airport three days after my trip began and take me to Samburu, a five hour drive where the group was then located. If it had not been for this effort in figuring out a way for me to meet my group then this trip would have been lost for me. And what a shame that would have been because once I finally arrived it was magical. I saw every animal as well as much of the countryside driving all over even with missing three days. The lodges were picturesque with monkeys playing on expansive grounds, wild birds and animals, beautiful colored geckos, mountains and streams in the background where the sun met a landscape expanding as far as the eye could see producing sunsets like those seen in National Geographics. Oh, did I mention the food? No US chemicals. Just organically grown and delicious. If anyone reading this decides to travel to Kenya then I hope you stop to see David Sheldrick's rescued baby elephants. I am grateful that Best Singles Travel and Patrick, our knowledgeable considerate tour guide, took the time, effort and resources to make the remainder of this trip happen for me because now I cannot imagine having missed it. This trip was organized, included lovely memorable hotels/lodges and attentive to our needs."