Sweden Nature & Wildlife Tours & Packages Tours & Trips

What travelers are saying

"The booking process for my forthcoming trip to Peru on the Salkantay trek in November went very smoothly"

What travelers are saying

""Our journey with Firebird Tours to Japan was a remarkable experience that unfolded over 11 days. Initially unfamiliar with the company, we were fortunate to work with Alessandra Scola, who patiently guided us through the booking process. Looking back, choosing Firebird was undoubtedly the best decision we could have made. The tour's logistics were impeccably managed. At every stage of our trip, seamless transportation was provided - whether picking us up from airports, train stations, or transferring us to our hotels. Each day featured a dedicated personal guide who expertly navigated us through different locations and cities. Their digital infrastructure was equally impressive. The tour app was user-friendly and intuitive, making navigation and information access a breeze. More importantly, their customer support was exceptional and consistently attentive. Several instances highlighted their outstanding service: When our flight was delayed, they proactively sent a text message confirming they would still be waiting for us. During a minor navigation mix-up at a train station, they promptly reached out via text to ensure our well-being and help us reconnect with our driver. After we had to cancel a bicycle tour due to a previous day's accident, they followed up compassionately, even offering additional support and expressing concern about our situation. From start to finish, our trip was flawless. Firebird Tours demonstrated an extraordinary commitment to customer service that truly elevated our travel experience. They didn't just meet expectations - they exceeded them in every possible way.""

What travelers are saying

"Eight tigers, 13 sloth bears, 2 packs of wild dogs, 4 sorts of deer, and fabulous birds. What more could we ask! But I have to say what really made it was meeting Nick. We felt really privileged. You don’t need me to tell you how fantastic he is – so knowledgeable, wildlife and nature exuding from every pore, brilliantly entertaining and is so personable. We tried to persuade him to become a presenter on the BBC to follow in David Attenborough’s footsteps. He would be superb!"

What travelers are saying

"We booked a National Geographic expedition Holland and Belgium by River. The promotional literature promised a 14-day deposit refund window. The “invoice” was marked “non-refundable” deposit. We completed the National Geographic Traveler Information. About 8 days later we received the “Travel Agreement” to be signed. We both approved and signed the National Geographic documents. A Cruise Line Travel agreement was enclosed but had no signature line. This document contained language which was unacceptable. We submitted the signed NatGeo documents. The following day we canceled the trip due to the unacceptable Cruise Line language. Cancellation was made 12 days after booking and no deposit was returned. We were told on the phone that the refund deadline was triggered by the 14 day window OR signatures on the Travel Agreement which ever came first. This was NEW information. To date, we have received NO refund of our $1000. We cancelled our trip within the advertised 14 day window."

What travelers are saying

"Our trip was seamless in every sense of the word. Thanks for listening and understanding how we like to travel. It was perfect! Hotel recommendations were wonderful and ideally located; our guides were knowledgeable and fun to spend time with; and suggestions for restaurants, concerts and other activities were spot on! Importantly, not only did we enjoy but we are now curious to spend more time in this part of Europe."

What travelers are saying

"Over all fantastic Excellent service, great prices, superb tours, brilliant customer service, highly recommended"

What travelers are saying

"Over all fantastic Excellent service, great prices, superb tours, brilliant customer service, highly recommended"

What travelers are saying

"Over all fantastic Excellent service, great prices, superb tours, brilliant customer service, highly recommended"