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What travelers are saying

"My husband and I booked a trip over a year ago with Sojourn for one specific reason, we were able to drive there and not have to take a plane. We have a doctors note stating my husband is unable to fly due to medical reasons. Now due to covid we cannot cross the boarder to get there so we have to cancel. I spoke with the owner of the company approximately late July and he suggested we wait to see what the U.S Government would decide on August 23 2021. I called him once it was confirmed that the boarder would be closed until September 29 2021 and wanted to cancel as it was getting to close. We paid over $6000 Canadian. The company has a waiting list for this particular time and trip and our place has already been filled, however, the owner will only refund us $2025. He refuses to refund the rest. We are so angry and disappointed as this was a lot of money and nothing to him. Now we are unable to plan a trip in Canada that we could actually get to. We thought we could trust this company as we had travelled with them before, sadly the owners greed wins and we are out a significant amount of money. I do not recommend booking with this company and will not ever again."

What travelers are saying

"This was their July 22 Cruise “Delights if the Danube” Absolutely awful company, great at taking your bookings and money but it then ends there. We paid a premium rate for what they listed as “Delights of The Danube” river cruise. They changed our ship, so we did not get what we paid for, and no pool as we originally specified. The drinks in the drinks package had very little choice. One draft beer is all that is available, and that is pretty poor as it is, you can’t even buy bottled beers or any other draught beer as that one is your only choice. Wines at meal times are either red, white or Rosa, no choice, just those three.The ship they put us on “boasted” a new wine bar, it didn’t serve any wines or beers at all the entire week, it wasn’t even stocked or manned, but it did have a kettle and tea or coffee !!!. The trips ashore are advertised to deceive you, this is appalling. Some of the trips are over two and a half hours each way on a coach, and the shorter ones are rushed, don’t be fooled by their misleading advertising. The train journeys are an absolute nightmare, even though we booked first class there and back. You have to rush between connecting trains while dragging your luggage with you, and the connecting times are tight, we felt so sorry for those less able who were severely stressed. On part of the journey we were told that 1st class was not available, we were put in filthy overcrowded carriages, with our luggage carriages away, and professional thieves operate on these trains. Some of our fellow passengers, on our cruise, were robbed on the way to the cruise and the way home. Great Rail offered us the paltry sum of £30 compensation for this. Once we got on the cruise we were excited, but that quickly changed, we spent the first two days moored up overlooking an industrial estate, yes an industrial estate, that’s what Great Rail advertise as a “Delight of the Danube”. When we complained and asked why are we on an industrial estate,we were told “because it’s cheaper than mooring up in a city or town”. We complained to the reps on the cruise, as did numerous others, only to be told that they don’t actually work for Great Rail, they are sub contracted free lancers, and that we would have to take it up with Great Rail upon our return. After numerous phone calls and e-mails we have been offered a derisory amount on one of their vouchers, which only benefits Great Rail, why would we want to go back with such an incompetent company? The communication with Great Rail is appalling once they have your money, be warned. Overall I have to say that Great Rail are appalling, amateurs playing in a market they simply don’t understand, their advertising is very misleading, that’s putting it politely!! The tone of their responses are arrogant, they simply ignore many of the points raised, and they honestly don’t seem to care, they are all image and no substance."

What travelers are saying

"I went on a week long trip in Napa and Sonoma and had an incredible time. The trip was so well organised - we went through the most beautiful parts of Northern California and the roads were blissfully quiet. The food stops were really well organised too - a particular highlight was stopping among the redwoods for lunch. I loved the way that you could go at your own pace - there was no pressure to keep up with anyone, and you could also zip off on your own if you wanted to, as the GPS trackers on each bike kept you on route. I really couldn't reccommend it enough!"

What travelers are saying

"Would just like to thank Starr, Penny and our driver Chick for a great trip to Cape Cod this past weekend. Was the first time for my mom and I on an overnight trip, and everything worked out great. Thank you!"

What travelers are saying

"A bucket list place - balloon rides...a bucket list activity - a trip that’s epic for anyone."

What travelers are saying

"Would just like to thank Starr, Penny and our driver Chick for a great trip to Cape Cod this past weekend. Was the first time for my mom and I on an overnight trip, and everything worked out great. Thank you!"

What travelers are saying

"Still can’t believe the trip of a lifetime is over. How did we get so lucky? I miss you all."

What travelers are saying

"Would just like to thank Starr, Penny and our driver Chick for a great trip to Cape Cod this past weekend. Was the first time for my mom and I on an overnight trip, and everything worked out great. Thank you!"