Peaks, Canyons and Caves in Bucegi Mountains

A Client may cancel his/her booking by notifying Alpine Adventure Romania. A cancellation will only be effective when we receive written confirmation of the cancellation. In order to cancel your booking, please send us an email. If you do not get a confirmation of your cancellation by email please call us. We are not responsible if your email message did not reach us.

The applicable cancellation fees shall be determined with reference to the date on which the request to cancel is received by Alpine Adventure Romania and are expressed hereinafter as a percentage of the total price paid for the cancelled tour.

If you cancel a tour:

• 60 days or more prior to departure, we will refund the full amount paid by you;
• Between the date of the tour and maximum 60 days, we will retain the 30% deposit;
• While unfolding, we will retain 100% of the total amount paid for the tour.

Alpine Adventure Romania guarantees all scheduled tour departures that have been booked by a Client shall depart as scheduled (subject to reasonably itinerary changes depending on local conditions).

For a cancelled tour by us we will propose to you a similar tour at a later date at your convenience. If you do not want another tour, Alpine Adventure Romania will fully refund you. However, we will not cancel a tour except in extraordinary circumstances (health problems, family issues or country emergency issues).