Highlights of Lebanon and Jordan

These conditions are applicable to Discovery & Wildlife, Cycling, Walking and Family Trips. These conditions were updated November 2022. Booked a Polar trip? Please refer to our Polar booking conditions. To make it easy to know the detail of our flexibility, we’ve put it in a grid (these terms apply to all trips apart from our Polar Voyages.) Standard cancellations or changes within 69 days of travel If you’re getting closer to your trip, cancellation charges will apply as follows: For trips confirmed by 31st December 2022: 59-42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100% For trips confirmed from 1st January 2023: 69 -42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100%

Lebanon: British, Australian, New Zealand, Canadian and America passport holders can apply for a single entry visa on arrival valid for one month (foc). Please note British Overseas citizens and British Protected Person will need to obtain a visa prior to travelling. Persons with Palestinian heritage should check with the Lebanon embassy if they need to obtain a visa prior to travelling. All passports must have a minimum of 6 months validity from the date of entry into Lebanon. Please note that any passport that contains an endorsement or a visa for Israel or stamps from other countries' border crossing points with Israel, regardless of whether it has expired, will not be accepted for visa on arrival or by the Lebanese embassy. All visitor's names will be checked upon arrival against a database for individuals wanted for/convicted of offences in Lebanon. If you are concerned you have a common name please travel with a copy of your birth certificate that includes your parents names to permit additional checks. Where names are matched against the database, the individual may be detained. Please be aware that entry may also be refused to some countries if your passport bears stamps or visas (valid or expired) from certain countries. Please bear this in mind when booking/traveling to certain destinations as it can negatively affect your future travel plans. Jordan: The Jordanian government have announced that from 01 June 2015, all visa fees will be waivered for tourists of British, American, Australian, New Zealand and Canadian nationalities on arrival at an international Jordanian airport. There are however, certain conditions that each tourist of these nationalities must meet in order to gain the free visa. Most of these are already met by Explore trips; however flight information, passport details and arrival date into Jordan all have an effect on qualifying for the free visa. Please see below for the category that is applicable to your flight arrangements: The following information relates to the above nationalities travelling on flights to Jordan arranged by Explore arriving on the first day of the tour: In order to qualify for the free visa, the above nationalities must advise their passport details at least 14 days prior to your departure date to Explore and must be met by a representative who will assist with the visa process, this is already arranged by Explore as part of the transfer arrangements from the airport to the start of the tour. The following information relates to the above nationalities with Land Only arrangements arriving on the first day of the tour: In order to qualify for the free visa, these tourists must advise their passport details at least 14 days prior to your departure date to Explore and must be met by a representative who will assist with the visa process. Land Only customers of the above nationalities arranging their own flights to arrive in Jordan on the first day of the tour must advise their full flight details to Explore at least 7 days prior to your departure date. We will then arrange for the representative to meet you as part of the transfer arrangements from the airport to the start of the tour. The following information relates to the above nationalities arriving in Jordan prior or after the first day of the tour: In order to qualify for the free visa, tourists of the above nationalities must advise their passport details at least 14 days prior to your departure date to Explore and must be met by a representative who will assist with the visa process. To qualify for the free visa, you must contact Explore at least 7 days prior to your departure date to arrange and purchase a private transfer. We will then arrange for the representative to meet you as part of the transfer arrangements. Please Note: For all tourists of the above nationalities that do not advise their passport details and for all above nationalities that arrange their own travel arrangements and do not advise their flight details to Explore within the above specified timelines, the Jordanian visa fee of JD40.00 (approximately £45) will be applicable. This must be paid on arrival at an international Jordanian airport in order for individuals to gain a visa to enter the country. All other nationalities should consult the relevant consulate to determine if they are applicable for the above free visa on arrival or must gain a visa prior to departure.