Japan Sapporo Snow Festival

These conditions are applicable to Discovery & Wildlife, Cycling, Walking and Family Trips. These conditions were updated November 2022. Booked a Polar trip? Please refer to our Polar booking conditions. To make it easy to know the detail of our flexibility, we’ve put it in a grid (these terms apply to all trips apart from our Polar Voyages.) Standard cancellations or changes within 69 days of travel If you’re getting closer to your trip, cancellation charges will apply as follows: For trips confirmed by 31st December 2022: 59-42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100% For trips confirmed from 1st January 2023: 69 -42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100%

British passport holder do not require visa to enter Japan for tourism purposes. All visa related issues for other nationalities should be confirmed with the relevant Embassy prior to departure. A clear copy, either as a scanned photocopy or photo, of your main passport photo page is required by our local agent to finalise the train tickets. Please ensure all the information is clearly visible with none of the edges missing. This is required no later than 6 weeks prior to travel, and Explore will request this from you approximately 8 weeks prior to departure. If passport copies are not received this will delay the purchase of the train tickets and may cause an increased customer charge. Although not required, by registering on the visit Japan Web website, travellers are able fill out the Disembarkation Form and Custom Declaration Form in advance. By filling out these forms online, two QR codes will be produced that can be shown during entry procedures into Japan. This may help you proceed through customs and control quicker. As this step is not required, travellers can instead fill out physical paper forms upon arrival as well. More information can be found here: \ul \ulnone