13 Days Thailand & Vietnam with Halong Bay

The following terms apply to our regular-priced online tour bookings through our web site or via telephone call-ins with our travel specialists, when direct payments are made to InterTrips. All cancellations must be done in writing. Verbal cancellation by phone will not be accepted. Written notice of cancellation must be received at InterTrips by either email, fax or postal mail. The following cancellation fees for published tour programs, except special promotional tours, sales or deals, will be imposed on a per-person basis according to the date of receipt and acknowledgment for such cancellation:121 or more days prior to departure date @ $200 per person will be assessed. 61-120 days prior to departure date @ $300 per person will be assessed. 31-60 days prior to departure date @ $500 per person will be assessed. 7-30 days prior to departure date @ $1000 per person will be assessed. 0-6 days prior to departure date including no-shows @ 100% of the tour fare.InterTrips reserves the right to issue the airline ticket(s) or through its authorized agent issues airline ticket(s), and to make all travel reservations and arrangements immediately upon receipt of full tour payment. In addition to the above-stated cancellation charges, the guest will be wholly liable for any additional cancellation penalty fee(s) or service charge(s), including and limited to any pre-paid non-refundable payments, from travel suppliers and/or intermediaries such as those of airlines, hotels, cruises, trains and/or ground operators who may have already issued tickets or confirmation of reservation(s) at the time of cancellation (regardless of number of days prior to departure). In the event of the guest's travel companion or roommate canceling the trip, the guest will be responsible for the resulting additional single supplement charge. Special promotional tours, sales or deals when all bookings are deemed as final once purchased and are being paid in full at the time of reservation, will not be refundable and are non-transferable upon cancellation at any time. Cancellation Policy for Special Sales or through Third Parties: Due to the great values of InterTrips' tour offers sold through third-party vendors such as, but not limited to, Groupon and other third-party sellers, and sales of special customized tours or tours at marked down prices when compared to similar programs listed on our website, all voluntary cancellations may only be bound by policies between guests and the third-party vendors, if any, with which InterTrips will have no privy, and that any payment made to InterTrips will be non-refundable. In the event the scheduled tour is canceled by InterTrips, InterTrips will reserve the right to reschedule the tour to a different date or to process a full refund to guests. All cancellations by guests must be done in writing. Verbal cancellation by phone will not be accepted. Written notice of cancellation must be received by InterTrips by either email, fax or postal mail. In order that we can always better service and receive sizable group arrangements with our ground team, guests are encouraged to notify InterTrips about any inevitable cancellation at least 48 hours prior to the departure dates. Under such unforeseen circumstances, canceled guests can each receive a $50 value credit towards their future purchase of any regular priced group tours within a year. InterTrips reserves the right to issue the airline ticket(s) or through its authorized agent issues airline ticket(s), and to make all travel reservations and arrangements immediately upon receipt of full tour payment. Guest will be wholly liable for any additional cancellation penalty fee(s) or service charge(s), including and limited to any pre-paid non-refundable payments, from travel suppliers and/or intermediaries such as those of airlines, hotels, cruises, trains and/or ground operators whom may have already issued tickets or confirmation of reservation(s) at the time of cancellation (regardless of number of days prior to departure). In the event of the guest's travel companion or roommate canceling the trip, the guest will be responsible for the resulting additional single supplement charge. Special promotional tours, sales or deals when all bookings are deemed as final once purchased and are being paid in full at the time of reservation, will not be refundable and are non-transferable upon cancellation at any time. Any unused services during the trip are non-refundable and may subject to modification and/or reinstatement fees and charges where required.