Central America & the Caribbean Luxury Wildlife Viewing Trips & Packages Group Tours & Trips

What travelers are saying

"Quality Service"

What travelers are saying

"We particularly wanted to do this trip because of the abundance of wildlife we expected to encounter and selected this ship because they offered the kayaking experience. Overall, the weather was very good. Most people seemed like minded and were there for the adventurous experience. Accommodations Review They upgraded our cabin and we were very pleased with the amount of space and the amenities in the room. We appreciated the twin windows and being able to see humpbacks diving from our cabin. It was kept very clean and it was a treat to have our bed turned down with chocolates on the pillow each night. Meals Review We liked the variety and the quality of the food. There was always something new to try. The dining room staff was very professional and personable. Crew & Guides Review Solon was our Principal Trip Leader. He was incredibly professional and it seemed like he was constantly working to maximize the encounters with wildlife and scenery, taking advantage of all the weather opportunities and going to places that they don't often go. He worked very closely with the captain who was very accommodating and caring about us having a memorable voyage. Aymie and Andrew were our kayak guides. We went out to kayak 10 different times and were able to get to know both of them well. They worked hard to keep us safe and well informed. They made sure that we didn't miss out on any land excursions. We've had quite a few kayak guides over the years that we've paddled and we loved these two. Marla was the marine biologist aboard the ship. She was very enthusiastic and had a passion for marine mammals that was infectious. We loved listening to her presentations and looked forward to hearing her voice on the PA saying that there was another whale sighting. Colin, the geologist aboard the ship, was very knowledgeable and able to make difficult subjects understandable to the passengers. Itinerary Review The trip far, far, far, far, far, far exceeded our expectations. I had one "far" in the sentence when we left South Georgia Island after seeing 250,000 King Penguins at St. Andrews Point and added the second when we saw blue whales on two different days. The third "far" was added when we saw hundreds of whales for 6 hours along the iceberg, A68a. I added another "far" when we kayaked for over an hour with humpbacks all around and another "far" when minke whales were all around the kayaks the next day. The last "far" was added the day we didn't paddle since a leopard seal was all around the kayaks and then an orca came close. We had so many incredible experiences that we could never experience all of them in the same trip again. The guides told us that the close encounters that we had didn't happen very often and that we were very lucky that they all happened on our trip. The only thing that we didn't like was portions of the Drake Passage when it was a tad rough, but that experience gives us something to talk about. Transportation Review We made our transportation arrangements through another travel agency. Traveler Advice Make sure that you take sea sickness meds. Take advantage of every opportunity to see wildlife."

What travelers are saying

"We booked a National Geographic expedition Holland and Belgium by River. The promotional literature promised a 14-day deposit refund window. The “invoice” was marked “non-refundable” deposit. We completed the National Geographic Traveler Information. About 8 days later we received the “Travel Agreement” to be signed. We both approved and signed the National Geographic documents. A Cruise Line Travel agreement was enclosed but had no signature line. This document contained language which was unacceptable. We submitted the signed NatGeo documents. The following day we canceled the trip due to the unacceptable Cruise Line language. Cancellation was made 12 days after booking and no deposit was returned. We were told on the phone that the refund deadline was triggered by the 14 day window OR signatures on the Travel Agreement which ever came first. This was NEW information. To date, we have received NO refund of our $1000. We cancelled our trip within the advertised 14 day window."

What travelers are saying

"Wilderness Travel is the BEST company to choose for the Galapagos Islands! We went as a family of 7 and every expectation was blown out of the water. Their team in the office quickly and thoroughly answered all our questions leading up to the trip (and we had a lot), and once we arrived we felt like we had the islands entirely to ourselves! Obviously, the animals were incredible (I was able to see everything on my "wishlist"), but the trip leader is really who made this a once in a lifetime trip. Fernando was kind, patient, funny, and an encyclopedia of knowledge (of course I've forgotten 90% of what I learned already!) He would give short "presentations" at the end of most days explaining the history of the islands, the geology, evolution, Darwin, and how modern politics affect tourism (for better and worse), which added a whole other dimension to our experience.. The boat crew was also magical. We were welcomed with tea and hot snacks immediately after returning from snorkeling excursions, fresh juice and fruit after walks in the sun, and feasts every night with a shocking amount of variety in meals. We were also traveling with a young child and the staff was extremely helpful (even offered babysitting during dinner) in making our trip as easy as possible. We were on the boat "the Passion" and there was a wonderful outdoor dining table that we ate at almost every meal, giving us nearly 360-degree views of the islands as we sailed to the next destination. It's one of the nicest yachts I've been on -- multiple different areas to lounge, a big screen TV/movie area, spacious bedrooms, and there was even a HOT TUB on the top floor! We would go back again in a heartbeat!"

What travelers are saying

"Our group had such an amazing time at Half Moon Caye Feb 4-10! So thankful to have had a wonderful trip before coronavirus shut things down. The guides were incredible and made the experience fun and educational. Ms Ann's cooking was excellent and she even let me help out in the kitchen one evening. There were a great variety of different activities, but I enjoyed snorkeling the most! Thanks for a great trip!"

What travelers are saying

"First, let me say our tour guide Tomomi S. is hands down THE best tour guide I’ve ever had - knowledgeable, fun and made great efforts to ensure that we were comfortable and happy (MTSobek tour guides are independent contractors. Tomomi also works for other Adventure/Tour companies) Secondly, Japan is beautiful, clean and the Japanese people are very welcoming. The hiking in the national parks was amazing. It could have been a truly five-star experience if MtSobek had not cut corners so egregiously. The website said (at the time) group tours are 5-22 people. The tour gets canceled if the minimum is not met. When I paid there were TWO other people booked-a mother and daughter duo. Shortly before our departure date I called to see if the tour would be cancelled. I wanted my money back but Mt Sobek was “pleased to say that the trip would not be canceled”. In other words, I could not get a refund. At the last minute a guy named Matt signed up so there were four of us. Five days into the trip Matt left and took a train back to Tokyo. I said to him “You realize Mt Sobek is not going to refund you”. He said, “I don’t care, Mt Sobek scammed us.” With tax, the tour costs $11,645 for 13 nights. For that price there is an expectation that the accommodations Mt Sobek chooses would be decent and clean. We all fully expected a ‘traditional Japanese experience’ which often means no private bath and 8 out of the 13 nights we slept on futon mats on the floor. However, Mt Sobek consistently booked us in the cheapest Ryokans (hotels) in each area in which we travelled. Most of these hotels were unclean and very out-dated. One Ryokan they booked us in was listed on a hotel website for $40 USD/night when there were much nicer accommodations nearby for $100 USD/night. (The Japanese yen is way down, the luxury Park Hotel in Tokyo was $200 USD/night. A comparable hotel would have been about $800/night in Austin.). We were the only people staying in several hotels that accomadated many more people. The most egregious example of MtSobek’s booking the cheapest rooms is when we were booked at a large traditional ski lodge at the base of a spectacular mountain. It was beautiful on the website but had two very different wings. One wing was modern, clean and beautiful with simple beds. The other wing was very old (similar to a cheap Motel 6 that had not been updated since the 1970’s). The carpet and bathrooms were disgusting and like many of the Ryocans where we stayed the futon mats seemed as though they had not been cleaned In 30 years. Only after our tour guide checked us in did we realize we had been booked in the cheap rooms. I asked Tomo why. Immediately someone from MtSobek reached out to me and said, “gosh, I’m sorry you did not realize you were going to have a traditional Japanese experience”. Really? “Traditional” experience depends upon one’s budget. In the US, “traditional” to some people may be the Marriott, a Motel 6 or the Four Seasons Hotels. We were paying for a Marriott experience and received the one-star Motel 6 experience. Upon arrival in Tokyo I expected to be met at the airport by a driver (as many tour companies do). However, several days before our arrival dates in Tokyo, MtSobek sent an email telling us how to locate taking a city bus from the bustling Tokyo airport. That is interesting if you do not speak Japanese. MtSobek cleverly uses great photography and elaborate descriptions of the national parks and the hiking while using terms like “traditional Japanese experience with tatami-mat sleeping” to disguise sub-standard accommodations. At one point we were looking on-line at the very hotel where we were staying and did not even recognize it from the website pictures. The hiking was amazing. The group size was disappointing with just the three of us. I would absolutely recommend a hiking tour through Japan, just not with MtSobek."

What travelers are saying

"On our trip to Amalfi coast, the bus was parked in a field for two days. The next day, we had an 8 hour bus trip to Sicily. The bus was not properly cleaned before and after it had been parked in the field. On the 8 hour trip to Sicily, there was an infestation of ants. We had tons of ants crawling on the seats, windows, and floor. My husband killed 10 ants on his body. I received bits on my ankles and wrists. The tour guide never said anything to any of the guests. When we confronted him, all he said was that he would have the bus cleaned the next day. These was horrible conditions to travel for 8 hours. I have written to Perillo seeking a refund for that day's service. Time will tell if Perillo will actually answer my evaluation. This situation rises to the occasion where customer service was extremely poor an unhealthy, and a partial refund should be granted. If Perillo stands behind customer service as its motto, then they should provide partial refunds for this day. If not, then this leads me to assume that Perillo is more concerned about overall profits than good customer service. Time will tell!"

What travelers are saying

"My trip was the Albuquerque Balloon Fiesta, Oct 2023. The balloon fiesta was fabulous. Mike the driver was awesome. Our tour manager Jolie started out great, however, as the days passed she encourage travelers to go off on their own which changed the touring times for everyone else. The last day was a disaster, one lady was left behind because Jolie didn't do a head count. More stops were added so other people could leave the tour and go places on their own. Twice in the afternoon Jolie lost track of how many people were on the bus, she told customers to look around and report if someone was missing. She laughed on the bus intercom about how she didn't know how many people should be on the bus. A Mayflower rep stated that she was a favorite manager so nothing would be done. Most of these tours are attended by seniors, we need responsable employees to keep track of who is on the bus and who is not. She encouraged travelers to leave the tour and lost the ability to keep track of customers. Reckless..."