Borneo Family Wildlife Adventure

The cancellation policies of this trip when booked through Travelstride are determined by the stated policies of the tour operator - Exodus Adventure Travels.

If you or any other member of your party decides to cancel a confirmed booking you must notify Travelstride in writing. Your notice of cancellation will only take effect when it is received in writing by Travelstride and will be effective from the date on which we receive it.

Period before departure in which you notify us

From the date your Booking Confirmation is issued up to, and including, 90 days prior to the departure date specified on the Booking Confirmation.

• 89 to 52 days (inclusive) prior to the departure date specified on the Booking Confirmation.
• 51 to 31 days (inclusive) prior to the departure date specified on the Booking Confirmation.
• 30 days or less prior to the departure date specified on the Booking Confirmation, or after the booking has started

Cancellation charge

Deposit can be transferred to a new booking which must be made within 3 months of the date the original booking was cancelled, and depart within 12 months of the new booking date. If a new booking is not made within this period then the deposit will be forfeited. Any remaining balance will be refunded excluding any non-refundable costs.

• 50% of the total holiday cost. Any remaining balance will be refunded excluding any non-refundable costs.
• 75% of the total holiday cost. Any remaining balance will be refunded excluding any non-refundable costs.
• 100% of the total holiday cost.

For Polar holidays, the following cancellation charges will be made:

Cancellation period (before departure) - Cancellation Fee (per person)

Outside of 180 days - No fee if cancelled within 15 days of booking date. US $1,250 cancellation fee if cancelled 16 days or more of booking date.

179 to 120 days - Loss of deposit.

119 to 90 days prior to departure - 50% of the holiday cost.

89 to 60 days prior to departure - 75% of the holiday cost. 

59 to 0 days prior to departure - 100% of the holiday cost.

For more additional details, see the booking conditions of Exodus Adventure Travels at the following web address: https://www.exodustravels.com/us/about-exodus/exodus-booking-conditions

All breakfasts, four lunches and four dinners are included. Malaysia is renowned for its culinary excellence; however, food can often be relatively unexciting and limited in the lodges and for hotel breakfasts. Meals will be more varied for everyone in cities and seafood is widely available on the coast. Most meals are basic, based around rice and noodles although most accommodation does offer a Western breakfast of beans, toast and eggs. In the bigger hotels and cities, the full range of Western and local foods are available. You can generally avoid the spicier food if you wish. Allow at least 70-140 ringgits (US$15-US$30) per day for lunch and dinner. You can eat out very cheaply in Borneo, but if you go to the more expensive restaurants most of the time, you will spend more than the suggested amount. Vegetarians can be catered for but will find the food choice limited. Please inform us before departure of any special dietary requests. Please note, in Borneo the availability of certain products is minimal or non-existent, for example wheat- or dairy-free, please be prepared for this, you may need to bring such items from home.

9 years and up

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