Hawaii Big Island

Cancellation is made by the lead name in writing. Notice of cancellation will be effective upon receipt by us of your written communication. As we start to incur costs from the time the contract is confirmed we will retain your deposit and in addition will apply other cancellation charges as shown below. These charges are based on how many days before your booked departure we received your cancellation notice. These charges are a percentage of the total cost of your booking, not including your insurance premium. If you want to cancel one or more passengers on the booking you will have to pay a proportion of the applicable cancellation charge based on the number of passengers you wish to cancel from the booking:

Tours 42 days or longer in duration, cancelled 85 days before departure: Loss of deposit

Tours 42 days or longer in duration, cancelled between 84 to 57 days before departure: 25% of the holiday cost

Tours 41 days or under in duration, cancelled more than 56 days before departure: Loss of deposit

All tours cancelled between 56 and 43 days before departure (inclusive): 50% of the holiday cost.

All tours cancelled between 42 and 31 days before departure (inclusive): 75% of the holiday cost.

All tours cancelled 30 days or less before departure (or failure to join the holiday or failure to pay any local payment due) (inclusive): 100% of the holiday cost.