Excellent
473
Great
27
Average
33
Disappointing
34
Terrible
226
Value
3.6
Guide
3.6
Activities
3.6
Lodging
3.6
Transport
3.6
Meals
3.6
Gate 1 Travel Reviews & Ratings
Gate 1 Travel editorial reviewView profile 3.6/5 Great 67% 796 reviews
Gate 1 Travel Tour & Trip Ratings
3.6/5 Great
796 Reviews
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Gate 1 Travel Reviews
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We loved Gate1 until our flight that we…
We loved Gate1 until our flight that we booked through them was cancelled. We have gone on 5 trips and loved them all but we learned the hard way about their policy....
T
We loved Gate1 until our flight that we booked through them was cancelled. We have gone on 5 trips and loved them all but we learned the hard way about their policy. They own the flight until the flight. If flight is cancelled, they simply cancel the flig
We loved Gate1 until our flight that we booked through them was cancelled. We have gone on 5 trips and loved them all but we learned the hard way about their policy....
One of the best !!!!
One of the best !!!! We have been traveling with Gate1Travel many times and always enjoyed its tour guides. Not always the cheapest but the best customer service! H...
TRAVELING WITH GATE1 IS NOT FOR THE…
We planned two trips with Gate1, but never left our house neither time. It is a chaotic experience. Our first mishap was a trip planned to Portugal with a non-sto...
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Gate 1 Travel Reviews
Horiabel can not reach the company.
Horiabel can not reach the company.
change to 5 star review
Change this to 5 star. Booked a trip 6 months in advance. Three months later they changed our flights and added $2,296. They did the right thing and gave us our depo...
Very poor customer service of 4 trips…
Very poor customer service of 4 trips with Gate 1, two resulted in canceled return flights, stranded in Ecuador and again in africa. While travel agencies have no c...
Gate 1 Experience was Superior!
Just now finishing a Gate 1 tour with a group of 24. They have been great all along the way from the booking agent to the travel director. Our Bulgarian guide (Vio...
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Gate 1 Travel Reviews
I have taken several trips with them in…
I have taken several trips with them in the past but they are awful now. Have tried several times to use a credit from a cancellation during Covid but their custome...
Dramatisch slecht
Dramatisch slecht! Niet bereikbaar (zowel telefonisch en via de mail) en de verzekeraar waarmee ze werken (Europe Assistance) ook niet. Verzekeraar lijkt niet te bes...
My 18th trip with gate one.
My 18th trip with gate one. Flew Alaska Portland to San Francisco ( booked this 90 min flight on my own) had 5 hours between connection but flight landed 10 minutes ...
Minimal issues and great prices!
I've taken one group tour and five independent trips thru Gate 1. Never had a problem. But i've heard part of my luck has to do with getting the name of the agent an...
Gate 1 Travel Reviews
Deceiving Prices . Watch out for errors
Deceiving Prices offered . They do not take responsability of errors , even after receiving confirmation of booking . Worst customer service even if you are a long t...
DISHONEST AND NOT RELIABLE
They used to be a great company, not any more. Had a trip planned for 2/26/23. One 2/22/23, they called and cancelled the trip! No offer to help with another trip...
No dice
No dice! Plan for a year this trip for our honeymoon after we got married. And big part of if was ruined by gate1. 3 weeks before our departed date they change our ...
Gate1 is very short-sighted and lost a customer
I was formerly a big fan of Gate1 travel and always recommended them to friends and family. I have gone on 3 trips with them and was looking forward to many more. ...
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