Gate 1 Travel Reviews & Ratings

Good luck trying to get someone to answer the phone. Have spent seven hours today on hold. If I don’t make a change today I loose my deposit. Also when booking I was...

Booked Christmas market trip for early Dec. Bought ‘Travel Protection’ that Gate 1 promotes. My travel partner needed a heart operation. Had to cancel trip. We’ve wa...

Trip to India departing in less than four weeks. Received notification of changed flight. I booked a specific nonstop flight departing from a different city than w...

I completely paid for my trip and received a confirmation number. The next week, Gate 1 informed me that I owed over $1200 more for my trip. Obviously, Gate 1 does...

OUR TRAVEL MANAGER WAS THE GREATEST. HE WAS SO INTERESTING AND PAID SUCH CLOSE ATTENTION TO OUR COMFORT AND SAFETY. ALL OF OUR ACCOMMIDATIONS WERE FANTASTIC. THE ...

I actually planned to come here and give a 4-5 star review. Went to Italy/Paris with Gate 1 a few years back and loved it. However I’m going back to rebook I see the...

Did an Iceland trip. They never sent me vouchers for any of it. I Paid for a airport to hotel transfer and they were not there because my name never got out through,...

GATE1 customer service is TERRIBLE. Everyone should be aware that if you buy travel insurance on Gate1 site, they do not charge you for the coverage immediately, but...

I loved my trip to Spain and my experience with Gate1 was about as great as you can ask for. Particularly because of our tour guide, Carmen. She was phenomenal and I...

We have been on 14 Gate1 tours to date…with 3 more booked. They are an excellent tour company and their itineraries are interesting and well organized and the tour ...

Tour Manager Beatrice Jakubowski If God designs tour managers, Beatrice Jakubowski is His masterpiece. Or one of His elites. She weaves her organized, efficient, o...

We just got back from our first tour with Gate 1 and I can honestly say we have absolutely NO COMPLAINTS whatsoever!! From booking to our travel paperwork, to every ...

Our experience with Gate 1 Travel was NOT positive. We booked our trip and flights about a year ahead to get the best pricing. When the airline canceled one leg of...

I have experienced the worst and rudest customer service by Holly. I inquired about possible flight options for booking with my tour and after less than 1 min she st...

My wife and I are moderate travelers and decided to book our first guided tour through Gate 1 based on the countries they covered. We booked the 13day Croatia, Slov...